Short answer

When you transfer funds via netbanking on Arrow and they don’t appear instantly in your Arrow account, this means your transaction is either pending or has failed at your bank’s end. As a result, iRage does not receive confirmation of a successful transfer from your bank. Your bank will update the transfer status only after completing its reconciliation process, which takes place on the next bank working day.

You will see one of these outcomes by 1 PM on the next bank working day:

Your funds will be credited to your Arrow account, or

Your bank will refund the amount to your bank account

If neither occurs, create a ticket.