---
title: "Why does Arrow collect PAN and Aadhaar via Digilocker for KYC?"
description: "iRage requests your PAN and Aadhaar through Digilocker to complete KYC for these reasons:"
category: account-opening
subcategory: resident-individual
slug: why-does-irage-collect-pan-and-aadhaar-via-digilocker-for-kyc
canonical: https://support.arrow.trade/account-opening/resident-individual/why-does-irage-collect-pan-and-aadhaar-via-digilocker-for-kyc/
---

# Why does Arrow collect PAN and Aadhaar via Digilocker for KYC?

> iRage requests your PAN and Aadhaar through Digilocker to complete KYC for these reasons:

## Short answer

iRage requests your PAN and Aadhaar through Digilocker to complete KYC for these reasons:

iRage collects your PAN to ensure the name you provide matches the name registered with the Income Tax Department (ITD)

iRage uses your Aadhaar image to match the image you capture during the IPV process

iRage uses your Aadhaar to update the address in your KYC records

You must ensure your name and Date of Birth (DOB) match on both your PAN and Aadhaar records to link them via Digilocker. If your details don't match, you need to update them first:

## Resolving "Invalid consent" errors

You may encounter an Invalid consent error during the process. This error appears for these reasons:

You haven't selected both PAN and Aadhaar in the Digilocker step. Select both PAN and Aadhaar to resolve this error.

The PAN and Aadhaar are not updated on Digilocker. To update PAN and Aadhaar on Digilocker, follow these steps:

## App

Tap on Search.

Tap on Income Tax Department to update PAN and Unique Identification Authority of India (UIDAI) to update Aadhaar.

For PAN, tap on PAN Verification Record. Enter the PAN and name on PAN and tap on Get Document. To update Aadhaar, tap on Aadhaar Card. Tap on Verify and enter the OTP. Click on Submit.

Log in to digilocker.gov.in.

Click on Search Documents.

Click on View all under Central Government.

Click on Income Tax Department to update PAN and on Unique Identification Authority of India (UIDAI) to update Aadhaar.

For PAN, click on PAN Verification Record. Enter the PAN and name on PAN and click on Get Document. To update Aadhaar, click on Aadhaar Card. Give consent and click on Update. Enter the OTP and click on Update.

Create a ticket for further assistance.

## Broker details

iRage Broking Services LLP (SEBI registration INZ000011262), product name **Arrow**. Registered office: Gift City, Gandhinagar.

## Related

- Browse more in [resident individual](/account-opening/resident-individual/)
- Open account: [kyc.arrow.trade](https://kyc.arrow.trade)
- Trade on Arrow: [app.arrow.trade](https://app.arrow.trade)
- Support: [support@arrow.trade](mailto:support@arrow.trade)

---

Source: https://support.arrow.trade/account-opening/resident-individual/why-does-irage-collect-pan-and-aadhaar-via-digilocker-for-kyc/
Publisher: Arrow / iRage Broking Services LLP