---
title: "Why was my account opening application put on hold?"
description: "Your account opening application can be put on hold for various documentation issues. The following covers all rejection reasons and the documentation…"
category: account-opening
subcategory: resident-individual
slug: why-was-my-account-opening-application-put-on-hold
canonical: https://support.arrow.trade/account-opening/resident-individual/why-was-my-account-opening-application-put-on-hold/
---

# Why was my account opening application put on hold?

> Your account opening application can be put on hold for various documentation issues. The following covers all rejection reasons and the documentation…

## Short answer

Your account opening application can be put on hold for various documentation issues. The following covers all rejection reasons and the documentation required to correct them:

## Table of contents

## PAN

## Income proof details

## Bank details

## Address details

Online: Provide a clear self-attested soft copy of the address proof that matches the address filled in the KYC by creating a ticket.

## Nominee details

## Application form

## Signature and photograph

Courier the clear hard copy of the correctly signed forms. Signing instructions for equity (PDF) and commodity forms (PDF).

## Contact details and multiple holders

## Aadhaar details

Courier the required documents to:

iRage Customer Support Centre 192A 4th Floor, Kalyani Vista, 3rd Main Road, JP Nagar 4th Phase, Bengaluru, 560076

Did you know? You must correct all rejected forms within specific timeframes based on your KYC status (between 3 and 15 days). If you miss these deadlines, your application will be reset, and you will need to restart the process.

## Broker details

iRage Broking Services LLP (SEBI registration INZ000011262), product name **Arrow**. Registered office: Gift City, Gandhinagar.

## Related

- Browse more in [resident individual](/account-opening/resident-individual/)
- Open account: [kyc.arrow.trade](https://kyc.arrow.trade)
- Trade on Arrow: [app.arrow.trade](https://app.arrow.trade)
- Support: [support@arrow.trade](mailto:support@arrow.trade)

---

Source: https://support.arrow.trade/account-opening/resident-individual/why-was-my-account-opening-application-put-on-hold/
Publisher: Arrow / iRage Broking Services LLP