---
title: "Why are IPO and G-Sec orders blocked on Arrow?"
description: "IPO and G-Sec orders get blocked when the Know Your Client (KYC) Registration Agency (KRA) has not verified your KYC status."
category: arrow
subcategory: charts-and-orders
slug: why-are-ipo-and-g-sec-orders-blocked-on-arrow
canonical: https://support.arrow.trade/arrow/charts-and-orders/why-are-ipo-and-g-sec-orders-blocked-on-arrow/
---

# Why are IPO and G-Sec orders blocked on Arrow?

> IPO and G-Sec orders get blocked when the Know Your Client (KYC) Registration Agency (KRA) has not verified your KYC status.

## Short answer

IPO and G-Sec orders get blocked when the Know Your Client (KYC) Registration Agency (KRA) has not verified your KYC status.

## When orders get blocked

Your account will be blocked for IPO and G-Sec orders if your KYC status with the KRA shows as:

Not registered

On hold

Rejected

## How to unblock your account

You need to complete your KYC verification with the KRA. Once the KRA verifies your KYC, your account will be unblocked within 48 working hours.

## Related

- Browse more in [charts and orders](/arrow/charts-and-orders/)
- Open account: [kyc.arrow.trade](https://kyc.arrow.trade)
- Trade on Arrow: [app.arrow.trade](https://app.arrow.trade)
- Support: [support@arrow.trade](mailto:support@arrow.trade)

---

Source: https://support.arrow.trade/arrow/charts-and-orders/why-are-ipo-and-g-sec-orders-blocked-on-arrow/
Publisher: Arrow / iRage Broking Services LLP