---
title: "How do I reset my Support code?"
description: "You can reset your support code on Arrow app by following these steps:"
category: arrow
subcategory: general
slug: how-do-i-reset-my-support-code
canonical: https://support.arrow.trade/arrow/general/how-do-i-reset-my-support-code/
---

# How do I reset my Support code?

> You can reset your support code on Arrow app by following these steps:

## Short answer

You can reset your support code on Arrow app by following these steps:

Tap on your user ID.

Tap on Profile.

Tap on View.

Tap on View and then on Reset.

Select email or mobile to verify and tap on Continue.

Enter the OTP and tap on Verify.

You can also recover your User ID or reset your password if you have forgotten them.

## Related

- Browse more in [general](/arrow/general/)
- Open account: [kyc.arrow.trade](https://kyc.arrow.trade)
- Trade on Arrow: [app.arrow.trade](https://app.arrow.trade)
- Support: [support@arrow.trade](mailto:support@arrow.trade)

---

Source: https://support.arrow.trade/arrow/general/how-do-i-reset-my-support-code/
Publisher: Arrow / iRage Broking Services LLP