---
title: "How to fix connection error when opening manage account tab on Arrow app?"
description: "You can fix the connection error when opening the manage account tab on the Arrow app by clearing the app data on Android or reinstalling the app on iOS."
category: arrow
subcategory: general
slug: how-to-fix-connection-error-when-opening-manage-account-tab-on-arrow-app
canonical: https://support.arrow.trade/arrow/general/how-to-fix-connection-error-when-opening-manage-account-tab-on-arrow-app/
---

# How to fix connection error when opening manage account tab on Arrow app?

> You can fix the connection error when opening the manage account tab on the Arrow app by clearing the app data on Android or reinstalling the app on iOS.

## Short answer

You can fix the connection error when opening the manage account tab on the Arrow app by clearing the app data on Android or reinstalling the app on iOS.

## Clear app data on Android

Open your device settings.

Go to the Installed Apps.

Tap on Arrow.

Tap on Storage.

Tap on the Clear Data option.

Re-login to Arrow.

## For iOS

You need to reinstall the Arrow app and log in again to resolve the connection error on iOS devices.

Did you know? You can also access your detailed profile information by visiting app.arrow.trade and clicking on Account.

## Related

- Browse more in [general](/arrow/general/)
- Open account: [kyc.arrow.trade](https://kyc.arrow.trade)
- Trade on Arrow: [app.arrow.trade](https://app.arrow.trade)
- Support: [support@arrow.trade](mailto:support@arrow.trade)

---

Source: https://support.arrow.trade/arrow/general/how-to-fix-connection-error-when-opening-manage-account-tab-on-arrow-app/
Publisher: Arrow / iRage Broking Services LLP