---
title: "Why does logging into the Arrow app log out from the Arrow web?"
description: "You can maintain one login session on Arrow app and another session on Arrow web simultaneously. However, exchange guidelines prevent you from…"
category: arrow
subcategory: general
slug: why-does-logging-into-the-arrow-app-log-out-from-the-arrow-web
canonical: https://support.arrow.trade/arrow/general/why-does-logging-into-the-arrow-app-log-out-from-the-arrow-web/
---

# Why does logging into the Arrow app log out from the Arrow web?

> You can maintain one login session on Arrow app and another session on Arrow web simultaneously. However, exchange guidelines prevent you from…

## Short answer

You can maintain one login session on Arrow app and another session on Arrow web simultaneously. However, exchange guidelines prevent you from maintaining multiple login sessions on the same platform type.

When you log into a second device on the same platform while you have an existing session active, your previously active login will be cleared and you will be logged out.

## Related

- Browse more in [general](/arrow/general/)
- Open account: [kyc.arrow.trade](https://kyc.arrow.trade)
- Trade on Arrow: [app.arrow.trade](https://app.arrow.trade)
- Support: [support@arrow.trade](mailto:support@arrow.trade)

---

Source: https://support.arrow.trade/arrow/general/why-does-logging-into-the-arrow-app-log-out-from-the-arrow-web/
Publisher: Arrow / iRage Broking Services LLP