---
title: "Why did I receive an email and voice message about provisional margin shortfall?"
description: "You received this notification because your account has a margin shortfall. iRage sends both email and voice messages to notify you to transfer…"
category: arrow
subcategory: mtf-and-margins
slug: why-did-i-receive-an-email-and-voice-message-about-provisional-margin-shortfall
canonical: https://support.arrow.trade/arrow/mtf-and-margins/why-did-i-receive-an-email-and-voice-message-about-provisional-margin-shortfall/
---

# Why did I receive an email and voice message about provisional margin shortfall?

> You received this notification because your account has a margin shortfall. iRage sends both email and voice messages to notify you to transfer…

## Short answer

You received this notification because your account has a margin shortfall. iRage sends both email and voice messages to notify you to transfer sufficient funds by 11:59 PM to cover the shortage.

A margin shortfall is a shortage of funds or margin in your trading account. Exchanges require you to maintain sufficient margins for all your trades.

## Why margin shortfalls occur

Even when required margins are collected when you enter a trade, shortfalls can still happen for the following reasons:

Exiting hedged positions: When you exit a position that provides margin benefit in a hedged trade, the required margin increases, creating a shortfall.

Expiry of hedged positions: If one or more contracts in your hedged portfolio expire, the required margin may increase because the hedge breaks and you lose the margin benefit.

Portfolio margin changes: Buying or selling positions might change your overall portfolio margins, resulting in a shortfall.

Market volatility: The minimum margin required to hold a position might increase due to intraday volatility, leading to a shortfall.

## Related

- Browse more in [mtf and margins](/arrow/mtf-and-margins/)
- Open account: [kyc.arrow.trade](https://kyc.arrow.trade)
- Trade on Arrow: [app.arrow.trade](https://app.arrow.trade)
- Support: [support@arrow.trade](mailto:support@arrow.trade)

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Source: https://support.arrow.trade/arrow/mtf-and-margins/why-did-i-receive-an-email-and-voice-message-about-provisional-margin-shortfall/
Publisher: Arrow / iRage Broking Services LLP