---
title: "Why are dividends not credited and what should shareholders do in order to get them?"
description: "Dividends are usually credited between 30 to 45 days after the ex-date/record date. If you were eligible for dividends but did not receive them, you…"
category: console
subcategory: corporate-actions
slug: why-are-dividends-not-credited-and-what-should-shareholders-do-in-order-to-get-t
canonical: https://support.arrow.trade/console/corporate-actions/why-are-dividends-not-credited-and-what-should-shareholders-do-in-order-to-get-t/
---

# Why are dividends not credited and what should shareholders do in order to get them?

> Dividends are usually credited between 30 to 45 days after the ex-date/record date. If you were eligible for dividends but did not receive them, you…

## Short answer

Dividends are usually credited between 30 to 45 days after the ex-date/record date. If you were eligible for dividends but did not receive them, you should contact the company's Registrar and Transfer Agent (RTA). The RTA handles all dividend payments for companies, and iRage does not receive details about dividend credits to shareholders.

Before contacting the RTA, verify that your bank account details are correct and match the details mentioned in your Client Master Report (CMR).

## How to find RTA contact details

You can find the RTA details for any company on NSE or BSE websites.

## NSE

Visit nseindia.com.

Search for the company.

Click on Corporate information.

Click on Company Directory and then Transfer Agent Details.

## BSE

Visit bseindia.com.

Search for the company.

Click on Corp Information and scroll down to find the registrars details.

## What happens if dividend credit fails

If your dividend credit is unsuccessful for any reason, the company's RTA will issue a dividend warrant and courier it to your registered postal address. You can deposit this warrant into your bank account and encash it.

## Related

- Browse more in [corporate actions](/console/corporate-actions/)
- Open account: [kyc.arrow.trade](https://kyc.arrow.trade)
- Trade on Arrow: [app.arrow.trade](https://app.arrow.trade)
- Support: [support@arrow.trade](mailto:support@arrow.trade)

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Source: https://support.arrow.trade/console/corporate-actions/why-are-dividends-not-credited-and-what-should-shareholders-do-in-order-to-get-t/
Publisher: Arrow / iRage Broking Services LLP