---
title: "Why is the contract note delayed or not delivered?"
description: "Your contract note may arrive late when exchanges delay sending trade files to iRage. The processing time for contract notes depends on when iRage…"
category: console
subcategory: reports
slug: why-is-the-contract-note-delayed-or-not-delivered
canonical: https://support.arrow.trade/console/reports/why-is-the-contract-note-delayed-or-not-delivered/
---

# Why is the contract note delayed or not delivered?

> Your contract note may arrive late when exchanges delay sending trade files to iRage. The processing time for contract notes depends on when iRage…

## Short answer

Your contract note may arrive late when exchanges delay sending trade files to iRage. The processing time for contract notes depends on when iRage receives the trade files from the exchanges. Generally, iRage processes and sends your contract note to your registered email address on the trade date.

You can also download contract notes from Console.

## Related

- Browse more in [reports](/console/reports/)
- Open account: [kyc.arrow.trade](https://kyc.arrow.trade)
- Trade on Arrow: [app.arrow.trade](https://app.arrow.trade)
- Support: [support@arrow.trade](mailto:support@arrow.trade)

---

Source: https://support.arrow.trade/console/reports/why-is-the-contract-note-delayed-or-not-delivered/
Publisher: Arrow / iRage Broking Services LLP