---
title: "Why have I received a UPI collect request from Arrow, which I did not raise?"
description: "You might receive a wrong UPI collect request from iRage in the following scenarios:"
category: funds
subcategory: add-money
slug: why-have-i-received-a-upi-collect-request-from-irage-which-i-did-not-raise-2
canonical: https://support.arrow.trade/funds/add-money/why-have-i-received-a-upi-collect-request-from-irage-which-i-did-not-raise-2/
---

# Why have I received a UPI collect request from Arrow, which I did not raise?

> You might receive a wrong UPI collect request from iRage in the following scenarios:

## Short answer

You might receive a wrong UPI collect request from iRage in the following scenarios:

## Another iRage client entered your UPI ID by mistake

This happens when another client mistakenly enters your UPI ID while adding funds to their Arrow account.

Example scenario:

Two Arrow account holders: Ashwin K (UPI ID: ashwin.k@okaxis) and Ashwin L (UPI ID: ashwini.l@okaxis)

If Ashwin L enters ashwin.k@okaxis instead of their own UPI ID, you (Ashwin K) will receive the wrong request

What you should do: Decline the transaction on your UPI app if you did not initiate the transfer. Even if you approve the transaction by mistake, the fund transfer will fail because your bank account is not mapped to their Arrow account. iRage only accepts fund transfers from linked bank accounts.

You can check your linked bank accounts by visiting app.arrow.trade/account/bank.

## Someone has access to your Arrow account

If someone has unauthorised access to your account, they might place requests for you to add funds. This could happen if:

You shared your iRage login details with someone

You fell victim to a phishing attack where fraudsters tricked you into adding funds to your account

What you should do: Immediately reset your Arrow login credentials.

Learn more about phishing attacks by visiting arrow.trade/Arrow blog/phishing-scam.

The fraudster's plan is typically to execute unauthorised transactions with the transferred funds. Learn about common stock market scams by visiting arrow.trade/Arrow blog/stock-market-scams.

## A fraudster registered iRage as their name in a UPI app

Scammers sometimes register "iRage" as their display name in UPI apps to trick users into transferring money.

iRage's official UPI IDs

When adding funds to Arrow, you will only receive requests from these official UPI IDs:

arrowbroking@hdfcbank

iRage.broking@icici

arrowbroking@axisbank

arrowbroking@yesbank

arrowbroking.brk@validhdfc

arrowbroking.brk@validicici

arrowbroking.brk@validaxis

arrowbrokingsignup@hdfcbank (when you open your account with Arrow)

What you should do: If you receive requests from any other UPI ID claiming to be iRage, email us immediately at support@arrow.trade or create a ticket.

## Related

- Browse more in [add money](/funds/add-money/)
- Open account: [kyc.arrow.trade](https://kyc.arrow.trade)
- Trade on Arrow: [app.arrow.trade](https://app.arrow.trade)
- Support: [support@arrow.trade](mailto:support@arrow.trade)

---

Source: https://support.arrow.trade/funds/add-money/why-have-i-received-a-upi-collect-request-from-irage-which-i-did-not-raise-2/
Publisher: Arrow / iRage Broking Services LLP