---
title: "How to escalate a complaint on Arrow?"
description: "You can escalate your complaint through the following escalation matrix by contacting the appropriate person based on your requirements during working…"
category: your-arrow-account
subcategory: your-profile
slug: how-to-escalate-a-complaint-at-irage
canonical: https://support.arrow.trade/your-arrow-account/your-profile/how-to-escalate-a-complaint-at-irage/
---

# How to escalate a complaint on Arrow?

> You can escalate your complaint through the following escalation matrix by contacting the appropriate person based on your requirements during working…

## Short answer

You can escalate your complaint through the following escalation matrix by contacting the appropriate person based on your requirements during working hours (10 AM to 5 PM), Monday to Friday.

## Customer care

Contact: Renuka P D Email: support@arrow.trade Mobile: +91 9513369973

## Head of Customer care

Contact: Kalpesh Gohil Email: support@arrow.trade Mobile: +91 9513369972

## Head of Compliance

Contact: Pankathi H Jain Email: support@arrow.trade Mobile: +91 9513369971

## CEO

Contact: Nithin Kamath Email: support@arrow.trade Mobile: +91 9513369970

## Related

- Browse more in [your profile](/your-arrow-account/your-profile/)
- Open account: [kyc.arrow.trade](https://kyc.arrow.trade)
- Trade on Arrow: [app.arrow.trade](https://app.arrow.trade)
- Support: [support@arrow.trade](mailto:support@arrow.trade)

---

Source: https://support.arrow.trade/your-arrow-account/your-profile/how-to-escalate-a-complaint-at-irage/
Publisher: Arrow / iRage Broking Services LLP