---
title: "How to track complaints or tickets on Arrow?"
description: "You can track your complaints or tickets through the iRage support portal or email, depending on whether you have a Arrow account."
category: your-arrow-account
subcategory: your-profile
slug: how-to-track-complaints-or-tickets-at-irage
canonical: https://support.arrow.trade/your-arrow-account/your-profile/how-to-track-complaints-or-tickets-at-irage/
---

# How to track complaints or tickets on Arrow?

> You can track your complaints or tickets through the iRage support portal or email, depending on whether you have a Arrow account.

## Short answer

You can track your complaints or tickets through the iRage support portal or email, depending on whether you have a Arrow account.

## How to track tickets with a Arrow account

Visit support.arrow.trade.

Click on Track Tickets.

Log in with the iRage credentials.

Click on the ticket that needs to be tracked.

## How to reopen a ticket

Follow these steps to reopen your ticket:

Click on the ticket that you want to reopen.

Click on Reopen Ticket .

Enter your response.

Click on Reply .

## How to track tickets without a Arrow account

You can track your complaints or tickets by checking your email. You will receive an email from support@arrow.trade with the ticket number. To reopen a ticket, reply to the email.

iRage sends you an email when you create a ticket and when it is closed.

## Related

- Browse more in [your profile](/your-arrow-account/your-profile/)
- Open account: [kyc.arrow.trade](https://kyc.arrow.trade)
- Trade on Arrow: [app.arrow.trade](https://app.arrow.trade)
- Support: [support@arrow.trade](mailto:support@arrow.trade)

---

Source: https://support.arrow.trade/your-arrow-account/your-profile/how-to-track-complaints-or-tickets-at-irage/
Publisher: Arrow / iRage Broking Services LLP