---
title: "Why did I receive an email saying my IP address was shared with other devices?"
description: "You received this email because multiple accounts accessed iRage from the same device or network, and iRage needs clarification as per regulatory…"
category: your-arrow-account
subcategory: your-profile
slug: why-did-i-receive-an-email-saying-my-ip-address-was-shared-with-other-devices
canonical: https://support.arrow.trade/your-arrow-account/your-profile/why-did-i-receive-an-email-saying-my-ip-address-was-shared-with-other-devices/
---

# Why did I receive an email saying my IP address was shared with other devices?

> You received this email because multiple accounts accessed iRage from the same device or network, and iRage needs clarification as per regulatory…

## Short answer

You received this email because multiple accounts accessed iRage from the same device or network, and iRage needs clarification as per regulatory requirements. The NSE circular mandates that brokers capture and report users' IP addresses for security and compliance.

Respond with clarification about the shared IP address usage. Explain why multiple accounts accessed iRage from the same device or network.

## Related

- Browse more in [your profile](/your-arrow-account/your-profile/)
- Open account: [kyc.arrow.trade](https://kyc.arrow.trade)
- Trade on Arrow: [app.arrow.trade](https://app.arrow.trade)
- Support: [support@arrow.trade](mailto:support@arrow.trade)

---

Source: https://support.arrow.trade/your-arrow-account/your-profile/why-did-i-receive-an-email-saying-my-ip-address-was-shared-with-other-devices/
Publisher: Arrow / iRage Broking Services LLP