---
title: "Why did Arrow send an email asking for additional documents?"
description: "As per the SEBI circular (WEB), iRage is required to ensure that all documents for the account are valid and up-to-date. If there is a discrepancy, the…"
category: your-arrow-account
subcategory: your-profile
slug: why-did-irage-send-an-email-asking-for-additional-documents
canonical: https://support.arrow.trade/your-arrow-account/your-profile/why-did-irage-send-an-email-asking-for-additional-documents/
---

# Why did Arrow send an email asking for additional documents?

> As per the SEBI circular (WEB), iRage is required to ensure that all documents for the account are valid and up-to-date. If there is a discrepancy, the…

## Short answer

As per the SEBI circular (WEB), iRage is required to ensure that all documents for the account are valid and up-to-date. If there is a discrepancy, the documents can be rejected, and additional documents could be requested. The rejection reasons and the documentation required to rectify them are mentioned in the email and in the table below:

Rejection reason

Courier the required documents to:

iRage Customer Support Centre 192A 4th Floor, Kalyani Vista, 3rd Main Road, JP Nagar 4th Phase, Bengaluru, 560076

## Related

- Browse more in [your profile](/your-arrow-account/your-profile/)
- Open account: [kyc.arrow.trade](https://kyc.arrow.trade)
- Trade on Arrow: [app.arrow.trade](https://app.arrow.trade)
- Support: [support@arrow.trade](mailto:support@arrow.trade)

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Source: https://support.arrow.trade/your-arrow-account/your-profile/why-did-irage-send-an-email-asking-for-additional-documents/
Publisher: Arrow / iRage Broking Services LLP