---
title: "Why did Arrow send an email asking for bank proof?"
description: "iRage requires you to verify your bank account as per regulations. When the automatic penny drop verification fails during account opening or bank…"
category: your-arrow-account
subcategory: your-profile
slug: why-did-irage-send-an-email-asking-for-bank-proof
canonical: https://support.arrow.trade/your-arrow-account/your-profile/why-did-irage-send-an-email-asking-for-bank-proof/
---

# Why did Arrow send an email asking for bank proof?

> iRage requires you to verify your bank account as per regulations. When the automatic penny drop verification fails during account opening or bank…

## Short answer

iRage requires you to verify your bank account as per regulations. When the automatic penny drop verification fails during account opening or bank detail modifications, you must provide bank proof.

## How to submit bank proof

Create a ticket and attach any one of the following documents:

Recent bank statement

Passbook

Personalised cancelled cheque

## Related

- Browse more in [your profile](/your-arrow-account/your-profile/)
- Open account: [kyc.arrow.trade](https://kyc.arrow.trade)
- Trade on Arrow: [app.arrow.trade](https://app.arrow.trade)
- Support: [support@arrow.trade](mailto:support@arrow.trade)

---

Source: https://support.arrow.trade/your-arrow-account/your-profile/why-did-irage-send-an-email-asking-for-bank-proof/
Publisher: Arrow / iRage Broking Services LLP