---
title: "Why did Arrow send an email stating the mobile number is blocked?"
description: "iRage sends this email because your registered mobile number is disconnected or blocked. As per SEBI regulations (PDF), you must maintain an active…"
category: your-arrow-account
subcategory: your-profile
slug: why-did-irage-send-an-email-stating-the-mobile-number-is-blocked
canonical: https://support.arrow.trade/your-arrow-account/your-profile/why-did-irage-send-an-email-stating-the-mobile-number-is-blocked/
---

# Why did Arrow send an email stating the mobile number is blocked?

> iRage sends this email because your registered mobile number is disconnected or blocked. As per SEBI regulations (PDF), you must maintain an active…

## Short answer

iRage sends this email because your registered mobile number is disconnected or blocked. As per SEBI regulations (PDF), you must maintain an active mobile number linked to your Arrow account to receive communications from exchanges and iRage, so you need to update your mobile number with Arrow.

## Related

- Browse more in [your profile](/your-arrow-account/your-profile/)
- Open account: [kyc.arrow.trade](https://kyc.arrow.trade)
- Trade on Arrow: [app.arrow.trade](https://app.arrow.trade)
- Support: [support@arrow.trade](mailto:support@arrow.trade)

---

Source: https://support.arrow.trade/your-arrow-account/your-profile/why-did-irage-send-an-email-stating-the-mobile-number-is-blocked/
Publisher: Arrow / iRage Broking Services LLP