Short answer

You can recover your Arrow user ID by following these steps:

Enter the phone number linked with the Arrow account.

Enter the password.

Click on Login and the user ID will be displayed on the screen.

If your phone number is linked with multiple iRage accounts, you cannot use it to log in. Follow these steps instead:

Click on Forgot user ID or password?

Click on I forgot my user ID.

Enter the PAN.

Select Receive on Email or SMS, enter the email ID or mobile number and the captcha.

Click on Reset.

Enter the OTP received on mobile or email.

Enter the new password and click on Continue.

You will receive your user ID via SMS and email. After recovering your user ID, you need to set up 2FA on Arrow.