Short answer

Your buy average can show as N/A for these reasons:

If you transferred shares from another broker to iRage, you must manually enter the buy average on Console.

If your stock is undergoing a corporate action like a bonus or split, the buy average will need to be adjusted. The system automatically updates the buy average within a few days from the record date.

If you received the stock via Employee Stock Ownership Plan (ESOP) or an off-market transaction, you must manually enter the buy average on Console.