Short answer

When you withdraw funds, you can choose which bank account you want to receive the money: your primary or secondary bank accounts. iRage only pays out to bank accounts verified through a penny drop, which confirms that the account belongs to you.

What is a penny drop?

A penny drop is a verification process where iRage credits a nominal amount to your bank account to confirm that the account is valid and belongs to you. Only penny-drop-verified accounts are available for withdrawal.

If your bank account is not yet penny-drop-verified, you will see Account verification is pending. You will not be able to withdraw to this account until verification is complete.

To verify your bank account:

Visit app.arrow.trade/account/bank.

Tap or click on the pencil icon.

Enter your bank account number and IFSC code, and accept the terms and conditions.

Select whether you want to receive the OTP via email or mobile, and click on Send OTP.

Enter the OTP and click on Verify.

Once verified, the account becomes available for withdrawal. There are no charges for penny-drop verification.

How to withdraw to a verified bank account

Open Arrow app or Arrow web and navigate to funds section.

Tap or click on Withdraw.

Enter the amount and select the bank account you want to withdraw to: primary or secondary bank accounts.

Tap or click on Confirm.

Why is a bank account not available for withdrawal?

A bank account may be unavailable for withdrawal if:

The penny drop verification has not been completed.

The bank account details on Console are outdated or incorrect.