Short answer

You see the error Bank account addition cannot be processed online for your account. Please initiate request offline if you are an NRI, have a joint account or do not have a demat account with Arrow. You must follow the offline process to add secondary/tertiary bank accounts.

How to add secondary/tertiary bank account offline

To add the secondary/tertiary bank account, follow these steps:

Print the Account Modification Form (PDF). You can refer to the sample copy (PDF). If you have a joint account, all account holders must sign the form.

Enter your bank details and sign in the F box. Ensure that your signature on the documents matches your signature in the Arrow account.

Provide bank proof. You can submit any of the following: Personalised cancelled cheque with your name printed Bank statement or passbook with your name, IFSC and MICR numbers clearly visible

Personalised cancelled cheque with your name printed

Bank statement or passbook with your name, IFSC and MICR numbers clearly visible

Courier the documents to: iRage Customer Support Centre 192A 4th Floor, Kalyani Vista, 3rd Main Road, JP Nagar 4th Phase, Bengaluru, 560076

iRage will process your request within 48 working hours and send you a confirmation email. Changing the secondary bank account is free of charge.