Short answer

You see the error DDPI cannot be enabled online for your account. Please initiate request offline if you have an NRO account, non-individual account, joint account or do not have a demat account with Arrow.

How to activate DDPI offline

To activate the DDPI for your Arrow account, follow these steps:

Download the DDPI (PDF).

Fill out the form.

Courier it to the following address:

iRage Customer Support Centre 192A 4th Floor, Kalyani Vista, 3rd Main Road, JP Nagar 4th Phase, Bengaluru, 560076

Ensure that your signature on the documents matches your signature in the Arrow account.

The DDPI will be activated within 72 hours of receiving it, and a confirmation email will be sent once it is processed.

Refer to the sample copy of the DDPI (PDF) to learn how to fill the DDPI. Client ID is the 16-digit Demat ID that can be found by visiting app.arrow.trade/account/demat. Incase of joint accounts, all the account holders must sign the form.