Profile
Arrow Support Portal: Console
See the steps and notes below for Arrow account opening guidance.
Do the reward points expire?
According to the exchange circular (PDF), beginning August 15, 2024, brokers are prohibited from paying referral commissions to individuals not…
How can the Arrow account password be reset without having access to the linked mobile number and email ID?
You can reset your password only after updating your new contact details. You must first update your mobile number and email ID through either online…
How to add family members to an Arrow account?
You can add family members to your Arrow account to view their portfolios at a family level. You can link up to 10 accounts using the family accounts…
How to avail Loan against Securities (LAS) from Arrow NBFC?
You can get a loan against securities held in your demat account through iRage Capital, the NBFC (Non-Banking Financial Company) arm of iRage.
How to avail Loan Against Securities(LAS) from other NBFCs?
You can avail Loan Against Securities (LAS) from other NBFCs by opening an account with them and pledging your securities through iRage's offline process.
How to contact customer support for NBFC queries?
Follow the Arrow product flow for: How to contact customer support for NBFC queries. Start from app.arrow.trade or kyc.arrow.trade as relevant, or…
How to fix the Console withdrawal page connection error on Arrow app?
You can fix the connection error on Console withdrawal page by following these steps:
How to log in to multiple Arrow accounts of family members on the same browser simultaneously?
You can log into multiple family member accounts simultaneously by using browser containers or profiles that keep each account session separate.
How to submit the currency declaration form to trade in the currency segment?
RBI has mandated traders to compulsorily have an underlying contracted exposure to foreign currency if they want to trade in the currency derivatives…
How to update the income details for the Arrow account?
You can update your income proof by following these steps:
How to view my bank account details linked with Arrow?
You can view your bank account details on Console by following these steps:
How to vote on shareholder proposals through Arrow?
You can vote on shareholder proposals through iRage's Console platform, which provides direct access to CDSL's e-voting system for eligible shareholders.
How to withdraw referral earnings? - Support Arrow
According to the exchange circular (PDF), beginning August 15, 2024, brokers are prohibited from paying referral commissions to individuals not…
If the old referral account is closed and reopened, will it be considered for the referral benefit?
According to the exchange circular (PDF), beginning August 15, 2024, brokers are prohibited from paying referral commissions to individuals not…
What is a quarterly settlement or running account settlement?
As per SEBI's circular, brokers must transfer funds from your trading account back to your bank account once a quarter. Transferring your unused funds…
What is a retention statement?
As per SEBI's circular, brokers must transfer funds from your Arrow account back to your bank account once a quarter, which is also called quarterly…
What is Arrow’s referral programme, and what are its benefits?
According to the exchange circular (PDF), beginning August 15, 2024, brokers are prohibited from paying referral commissions to individuals not…
What is Arrow’s referral programme, and what are its benefits?
According to the exchange circular (PDF), beginning August 15, 2024, brokers are prohibited from paying referral commissions to individuals not…
What is Arrow’s referral programme, and what are its benefits?
According to the exchange circular (PDF), beginning August 15, 2024, brokers are prohibited from paying referral commissions to individuals not…
What is Arrow’s referral programme, and what are its benefits?
According to the exchange circular (PDF), beginning August 15, 2024, brokers are prohibited from paying referral commissions to individuals not…
What is Console?
Console (WEB), provided by iRage, is an online back-office platform that grants clients access to a wide range of account-related information, reports,…
What is the commodity declaration option in the Account section on Console?
According to SEBI, all commodity exchanges are required to classify the market participants into various categories. MCX collects this information from…
When does the referral wallet get updated? - Support Arrow
According to the exchange circular (PDF), beginning August 15, 2024, brokers are prohibited from paying referral commissions to individuals not…
Where can I check the documents I submitted while opening my account?
You can check the list of documents you submitted by visiting app.arrow.trade/account/documents.