Alerts and Nudges
Why are the Arrow alerts disabled?
Alerts on Arrow may be disabled due to the following reasons:
Why does Arrow display order execution time beyond market hours?
Your order execution time shows when the exchange executes your trade, which always occurs within market hours. However, you may see the execution time…
Why is "Error deleting schedule: Error processing delete mandate request" displayed when I delete an upcoming schedule?
This error is displayed when you delete the upcoming schedule if your previous schedule is in processing status and the amount from the previous…
Why is "Error fetching invite details: Invite doesn't exist" displayed while I accept a family account invite?
This error is displayed for the following reasons:
Why is "MIS (Intraday) is blocked for this FINNIFTY contract" being displayed?
MIS (Intraday) is only allowed for FINNIFTY contracts with Open Interest (OI) of more than 20,000 quantities [500 (lots) × 40 (lot size)].
Why is "Purchases are blocked as CDSL doesn't allow credit" error displayed?
This rejection message is displayed when you buy P or ZP category stocks. These stocks are not listed on CDSL and cannot be delivered to your demat…
Why is a nudge displayed informing that the order will be split into multiple orders?
You see a nudge informing you that your order will be split into multiple orders to effectively manage exchange freeze quantity limits when you place…
Why is a nudge displayed mentioning that a portion of outstanding shares are pledged?
Exchanges (PDF) mandate brokers to display a notification mentioning all the surveillance measures on the instrument when the client tries to place an…
Why is a nudge displayed mentioning that lenders have signed an Inter Creditor Agreement (ICA)?
An Inter Creditor Agreement (ICA) is a legal agreement between two or more creditors who have lent money to the same borrower. The agreement states…
Why is a nudge displayed mentioning that the order price is x% above or below the Last Traded Price (LTP)?
This nudge is displayed when you place a limit order above the LTP for buy orders and below the LTP for sell orders. In these cases, the exchange…
Why is a nudge displayed mentioning that the stock is a part of the ESM surveillance list?
Exchanges (PDF) mandate brokers to display a notification mentioning all the surveillance measures on the instrument when the client tries to place an…
Why is a nudge displayed warning that the instrument is a risky penny stock?
iRage warns you about stocks that are considered risky penny stocks, and that might be used for stock market scams such as phishing. See related Arrow…
Why is an "Invalid App Code" error displayed on Arrow?
An Invalid App Code error will be displayed on Arrow even if you enter the correct app code if the time on your device is not in sync.
Why is my rejected order not displayed in the order book?
iRage has added an additional layer of order validation that rejects your order if it does not qualify for certain rules. This is done to enhance order…
Why is the "Wireless emergency alerts" notification displayed?
iRage does not send wireless emergency alerts. Government bodies use wireless emergency alert technology, enabled by default on Android and iOS…
Why is the Arrow alert not triggered even though the conditions are met?
may not be triggered if the tick is not captured. The system triggers an alert when a stock price reaches or crosses the set trigger price based on the…
Why is the error "Chart preference limit reached" displayed while I try to save the settings on the TradingView charts?
TradingView charts save default layouts on the cloud, and you can access them from any device. If you exceed the cloud storage capacity, the error…
Why is the error "Fresh buying is blocked for SGBs in your account, since depositories (CDSL) have stopped allowing credit of SGBs into non-individual demat accounts" displayed?
Why is the error "Fresh buying is blocked for SGBs in your account, since depositories (CDSL) have stopped allowing credit of SGBs into non-individual dem
Why is the error "It seems you're not logged in. Please login to continue using charts" displayed while opening a chart on Arrow?
This error is displayed if you are logged in with the same login credentials on another device or on a different browser.
Why is the error "KYC verification required” displayed when I place an order?
The error KYC verification required. If this is a new account, activation takes up to one day is displayed for one of the following reasons:
Why is the error "Maximum allowed order requests exceeded" displayed?
As a risk management measure, you cannot place more than 5000 orders per day on Arrow. This restriction applies across all segments. There is also a…
Why is the error "Order cannot be modified as it is being processed" displayed?
This error occurs when you open the order window after the order status has changed. Refresh the page to view the updated status of your order. This…
Why is the error "Orders couldn't be loaded. Incorrect 'api_key' or 'access token'." displayed?
This error may occur when you have multiple login sessions active with the same user ID and one of the sessions has expired. To resolve this, log in to…
Why is the error "The difference between the limit price and trigger price for SL orders is over the exchange permissible range" displayed?
The NSE circular for Equity (PDF), F&O (PDF) and Currency Derivative Segment (CDS) (PDF) specifies that if the difference between the trigger price and…
Why is the error "The e-mail provider (rediffmail.com) you are using is restricted. Try SMS" displayed while resetting my Arrow password?
iRage has noticed higher chances of cyberattacks when accounts are linked with Rediffmail email IDs, and therefore restricts such accounts from…