All Articles
How do I reset my password on the Arrow app?
You can reset your password on Arrow app by following these steps:
How do I reset my password on the Arrow app?
You can reset your password on Arrow app by following these steps:
How do I reset my Support code?
You can reset your support code on Arrow app by following these steps:
How do I revoke the authorization I've given for the eDIS transactions?
You can raise a support ticket below and request for revocation of shares already authorised for debit as part of the eDIS process. You must mention…
How do I set up Time-based OTP (TOTP) to log in to Arrow?
You can set up TOTP authentication to secure your Arrow login using external authenticator apps. TOTP generates temporary codes that refresh every 30…
How do I sort and filter my orders and positions?
You can sort your orders and positions in ascending and descending order by clicking on the headers of each column.
How do PIS account holders pay Account Maintenance Charges (AMC) and Depository Participant (DP) charges?
Published brokerage and demat charges for Arrow accounts with iRage Broking Services LLP (SEBI registration INZ000011262) follow the Account Opening…
How does Arrow deduct TDS for NRI NON-PIS accounts?
iRage deducts Tax Deducted at Source (TDS) from your trading profits as per Section 195 of the Income Tax Act, 1961. The TDS calculation depends on the…
How does Arrow ensure the safety of client data from cyber-attacks and hacking?
iRage protects your client data through multiple layers of security measures and follows industry-leading practices that prioritise security at every…
How does Arrow square off positions?
The process of squaring off positions is subject to iRage’s discretion and may differ from the scenarios mentioned below.
How does the revised BSE transaction charge affect you as a trader?
As per the revised BSE transaction charge (WEB), the charge will be ₹375 per crore on the turnover per trade. This means that if you place an order on…
How is buy average calculated for F&O trades?
Your buy average for F&O positions uses the FIFO (First In, First Out) method when you trade the same contract multiple times. This calculation applies…
How is money settled in NRI accounts after buying and selling securities?
Money is settled differently after buying or selling securities in a PIS and Non-PIS account. The differences are as follows:
How is my buy average affected when I sell shares from holdings and buy them back on the same day?
Your buy average remains unaffected when you sell shares from your holdings and buy them back on the same day. Intraday trades of shares from your…
How is Option premium calculated when there are multiple trades?
The Options Premium displayed in the Funds tab on Arrow represents the total premium received from shorting/writing options. The Available cash column…
How is realised and unrealised profit calculated on Arrow?
Your realised and unrealised profits are calculated differently based on your trading positions and whether you have closed them.
How is the buy average calculated in Console?
Your buy average price follows the First In, First Out (FIFO) method, where you sell the shares that you bought first from your account. The Income Tax…
How is the margin penalty calculated?
The exchange charges a margin penalty when your trading account does not have enough funds to cover the required margin. You must maintain sufficient…
How is the margin penalty calculated?
The exchange charges a margin penalty when your trading account does not have enough funds to cover the required margin. You must maintain sufficient…
How is withdrawable balance calculated after pledging?
When you pledge securities in your demat account to trade F&O, your withdrawable balance changes based on the collateral margin blocked for your F&O…
How long can I hold MCX contracts?
You can hold MCX contracts based on whether they are cash-settled or physically settled. For physically settled contracts, the holding period also…
How long does Arrow take to process offline documents?
After successful digital signing, most resident individual Arrow accounts are activated within 48 working hours, subject to exchange and depository…
How long does it take for IPOs to list on the exchange?
As per the SEBI circular, all IPOs must be listed on exchanges within T+3 days of the IPO closing date, effective from 1st December 2023.
How long does it take to open an account, and where can you track the status?
your Arrow account will be opened within 48 hours if your KYC is verified and all documents submitted are correct. Once your account is opened, your…
How long does it take to reach a customer support executive via call on Arrow?
You can reach a support executive on Arrow via call in a few minutes. If you call from an unregistered number, you need to enter the support code.