General
What is the disclosed quantity feature and how to use it?
You can use the disclosed quantity feature to show only a portion of your large equity order in the market depth. Once part of your order executes, the…
What is the minimum amount for Stock SIP on Arrow?
There is no minimum amount required for Stock SIP investments on Arrow. You can create a Stock SIP based on your desired number of shares by creating a…
What is the notes feature on Arrow and how to use it?
You can use the Notes feature on Arrow to add specific reasons for tracking instruments in your marketwatch. This helps you remember why you added…
What is the underlying formula used to calculate the default range in Renko charts for a script, given that it doesn't align with the conventional ATR14 method?
What is the underlying formula used to calculate the default range in Renko charts for a script, given that it doesn't align with the conventional ATR14 me
What is total collateral on Arrow?
Total collateral is the combined value of pledged equity holdings and liquid fund investments. When securities are pledged, iRage provides collateral…
What to do if I lose access to my TOTP authenticator app?
You can reset your password and set up TOTP again if you lose access to your authenticator app.
When can bids be placed for SDLs, T-bills, government bonds, and SGBs?
You can place bids for government securities during specific windows that vary by security type. Each security follows a set weekly schedule with…
Where can I check the interest payment schedule for bonds?
For older issues, you can find the Auction for Sale (Re-issue) of Government Stock (GS) document under Archives.
Where can I view the SDL, T-bills and G-secs issuance calendar?
You can view the upcoming issuance schedules for these securities through the following links:
Where will the excess amount blocked for G-sec orders be credited?
The excess amount will be credited back to your Arrow account. The following entries will be posted on your Funds statement:
Why are decimal values on the funds page not displayed properly on Arrow?
Your available funds on Arrow are rounded off to a single decimal place for display purposes. For instance, if your account balance is ₹1005.53, Arrow…
Why are multiple offers displayed for the same price in the market depth of the auction market?
Auction market depth displays each order separately, unlike normal market depth where orders at the same price are combined.
Why are my holdings not displayed in the exchange where I bought them?
Your holdings show prices from the exchange with the higher previous closing price, not necessarily where you bought them. You can sell your stocks on…
Why are push notifications not being received on Arrow web and mobile?
You can fix push notification issues on Arrow by enabling notifications in your device settings. Push notifications will not work if you have disabled…
Why are sold holdings bought back on the same day?
Your sold holdings are bought back on the same day when you select MIS (Intraday) instead of CNC (Longterm) for selling your shares.
Why are texts and numbers overlapping or showing in the next row on the app?
Texts and numbers overlap when your font size is greater than the screen resolution. You can solve this issue by reducing the font size in your phone…
Why are the allotted G-secs not visible?
For Why are the allotted G-secs not visible? — the answer depends on your account type and the latest Arrow / exchange rules. As a default: use…
Why are the shares acquired from ESOP not visible under holdings on Arrow?
Your ESOP (Employee Stock Options) shares may not appear under holdings on Arrow due to the lock-in period imposed on them. During this period, you…
Why are there live ticks on a Saturday?
The exchange conducts a mock trading session on one Saturday each month. This allows brokers to test their trading infrastructure, new…
Why aren't the B and S shortcuts opening the order window?
The B (Buy) and S (Sell) shortcuts will not open the order window if you have not selected a stock first.
Why can't I cancel pending or partially filled auction orders?
You cannot cancel pending or partially filled orders after the auction session ends. The exchange automatically cancels them at around 4:45 PM.
Why can't I download or install the Arrow app from Google Play Store?
You may face issues downloading or installing the Arrow app from Google Play Store due to several common reasons. Here are the solutions you can try:
Why can't I find the advanced alerts feature on Arrow?
The advanced alerts feature is currently not available on Arrow. You can set real-time market alerts on Arrow based on various parameters. iRage has…
Why can't I subscribe or unsubscribe from Arrow Connect API on a mobile browser?
You may face issues subscribing to or unsubscribing from the Arrow Connect API on mobile browsers due to mobile site limitations. You can resolve this…
Why did I receive an email about my IP address being blocked from ...
You received this email because iRage blocked your IP address to stop malicious attacks on their systems. Sometimes these security measures affect…