Short answer

You can track your complaints or tickets through the iRage support portal or email, depending on whether you have a Arrow account.

How to track tickets with a Arrow account

Visit support.arrow.trade.

Click on Track Tickets.

Log in with the iRage credentials.

Click on the ticket that needs to be tracked.

How to reopen a ticket

Follow these steps to reopen your ticket:

Click on the ticket that you want to reopen.

Click on Reopen Ticket .

Enter your response.

Click on Reply .

How to track tickets without a Arrow account

You can track your complaints or tickets by checking your email. You will receive an email from support@arrow.trade with the ticket number. To reopen a ticket, reply to the email.

iRage sends you an email when you create a ticket and when it is closed.