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Why ChartIQ theme doesn't change with Arrow dark mode | Arrow
You need to change the chart theme separately from your Arrow theme. When you switch Arrow to dark mode, this will not automatically change your chart…
Why did Arrow send an email asking for additional documents?
As per the SEBI circular (WEB), iRage is required to ensure that all documents for the account are valid and up-to-date. If there is a discrepancy, the…
Why did Arrow send an email asking for bank proof?
iRage requires you to verify your bank account as per regulations. When the automatic penny drop verification fails during account opening or bank…
Why did Arrow send an email asking for KYC information?
You received this email because iRage needs to collect your updated details and ensure your Know Your Customer (KYC) is registered with the KYC…
Why did Arrow send an email asking to update bank details?
iRage sent this email because the bank account linked to your Arrow account does not match your account category. SEBI regulations require all account…
Why did Arrow send an email asking to update the Tax Identification Number (TIN)?
clients are required to provide the updated Foreign Account Tax Compliance Act (FATCA) declaration by 31st October 2024.
Why did Arrow send an email requesting certain documents to be resubmitted?
iRage sends you an email requesting that you resubmit certain documents to ensure they are valid and comply with the SEBI circular. You must submit the…
Why did Arrow send an email requesting clarity on trades?
iRage sent you this email because an alert was generated by the stock exchange system or regulator-specified internal surveillance system. As a…
Why did Arrow send an email requesting KYC details to be updated?
As per NSE (PDF) and BSE (WEB) circulars, the exchanges consider your account inactive when you have no trading activity for 24 consecutive months.…
Why did Arrow send an email seeking clarification for the reversal trades?
SEBI and stock exchanges mandate the stockbrokers to monitor and report trading activity that is not performed in the normal course of transactions,…
Why did Arrow send an email stating ₹1 was refunded?
You received this email because iRage refunded the ₹1 verification charge after linking your bank account using UPI.
Why did Arrow send an email stating multiple accounts have been created using the same mobile number or email ID?
SEBI (WEB) requires each client to have a unique mobile number and email ID. If you and your family members shared contact details across accounts, you…
Why did Arrow send an email stating the mobile number is blocked?
iRage sends this email because your registered mobile number is disconnected or blocked. As per SEBI regulations (PDF), you must maintain an active…
Why did Arrow send an email to authorise holdings?
You must complete the authorisation of your holdings before 7:00 PM, using only the link provided in the email.
Why did CDSL or NSDL deposit money to my bank account?
Depositories credit money to your bank account for the following reasons:
Why did CDSL send an email with the transaction details?
CDSL sends you transaction emails because it acts as your securities depository, holding and maintaining your investments on your behalf. You receive…
Why did I receive a message saying my withdrawal request was processed when I never made one?
You receive email and SMS notifications when iRage transfers funds back to your primary bank account due to quarterly settlements, even though you…
Why did I receive an email about a login from a different city?
iRage sends this email alert when you log in from a new city or IP address. This alert ensures that you are notified of possible account breaches and…
Why did I receive an email about my IP address being blocked from ...
You received this email because iRage blocked your IP address to stop malicious attacks on their systems. Sometimes these security measures affect…
Why did I receive an email and voice message about provisional margin shortfall?
You received this notification because your account has a margin shortfall. iRage sends both email and voice messages to notify you to transfer…
Why did I receive an email from CDSL stating UCC is delinked from my demat account?
You received this email because another broker has changed your client ID status from Active to Inactive or Closed. This change automatically delinks…
Why did I receive an email saying my IP address was shared with other devices?
You received this email because multiple accounts accessed iRage from the same device or network, and iRage needs clarification as per regulatory…
Why did I receive an SMS from CDSL informing debit of T-bills when I didn't place a sell order?
When your T-bill matures, the units are automatically debited from your demat account, and the maturity amount is transferred to your primary bank…
Why did I receive less dividend than expected?
You received less dividend than the declared amount because companies deduct Tax Deducted at Source (TDS) before crediting the dividend to your…
Why did my e-Mandate registration fail?
Your e-Mandate registration fails when the authentication using net banking or your debit card is unsuccessful. This happens if you close the…