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Why did my limit order execute at market price instead of my specified limit price?
Your limit order executed at a better price because the exchange's matching engine automatically gives you the best available price. When you place a…
Why did my limit order not execute even though the share ...
Your limit order may not execute even when the share price matches your order price because exchanges follow a price-time priority system. This means…
Why did my market order get executed as a limit order?
Your market order gets executed as a limit order because exchanges enable Market Price Protection (MPP) for all BSE instruments and some illiquid NSE…
Why did PAN verification fail while opening an Arrow account?
The PAN verification may fail while opening a Arrow account for any of the following reasons:
Why did the order get executed despite the price on charts and market depth not hitting the placed order price?
Your order may have executed without the trigger price appearing on charts because trading and charting platforms have limitations in displaying all…
Why did the UPI mandate fail even when the IPO was allotted?
Your UPI mandate can fail due to technical issues with your bank. After your IPO shares are allocated, the registrar sends the allotment file to your…
Why do charts of the same timeframe for the same stock differ across different platforms?
You will notice chart differences between platforms because each platform captures and displays different tick points from the hundreds of transactions…
Why do exchanges send a weekly SMS and email regarding funds and securities balances?
Exchanges send you weekly SMS and email updates about your funds and securities balances to prevent misappropriation of funds, as required by SEBI…
Why do F&O contracts enter ban period?
A stock enters F&O ban when the total market exposure in that stock exceeds 95% of the Market Wide Position Limit (MWPL). The ban lifts when the…
Why do I experience delays in order placement during market opening?
You may experience delays in order placement when the market opens due to two main reasons:
Why do I get "maximum allowed order request exceeded" error even though I haven't placed 5000 orders on Arrow Connect API?
You see this error because the maximum order request limit counts both successful orders and blocked invalid requests. Invalid orders don't appear in…
Why do I need to submit an immigration document while opening an NRI account?
You need to submit an immigration document when opening an NRI account while visiting India because regulations require proof of your current physical…
Why do I receive SMS and email from NSE, BSE, and MCX when trading?
As a measure to prevent unauthorised stock market trades via investor accounts, NSE (PDF), BSE (WEB), and MCX (WEB) send SMS/Email alerts to retail…
Why do I see "Your account is pending for activation at the exchanges" even after opening my account?
You see this error message because exchanges take 1 to 3 working days to activate your account after iRage submits your account details. Even though…
Why do MCX prices differ from international prices for gold, silver, aluminium and zinc?
MCX prices differ from international prices because you need to factor in additional costs when commodities are imported to India.
Why do multiple charts open in day theme when night theme is set on ChartIQ?
You see multiple charts opening in the day theme because Arrow displays the day theme (default) when you have not saved your preferences. Single charts…
Why do mutual fund values differ in the account curve and donut chart on Console dashboard?
The mutual fund values on your account curve are calculated as per T-2 days, while the mutual fund holdings on the donut chart display T-1 day values.…
Why do my drawings disappear from ChartIQ charts?
Your drawings can disappear from ChartIQ charts for the following reasons:
Why do option contracts show no price movement when the stock and futures are moving?
Price movement occurs only when you see actual trading activity in a stock or contract. When your option contract doesn't move despite the underlying…
Why do orders get rejected?
Orders can be rejected for various reasons, such as insufficient margin, incorrect usage of order type, unavailability of the scrip for trading, stock…
Why do shares bought for delivery appear under positions on the same day?
Shares you purchase for delivery using the CNC product type appear under positions on the same day because they haven't settled yet. Your shares will…
Why do sold stocks display as negative positions and affect P&L on Arrow?
If the stocks have been sold without the intention to buy back during the trading day, please ignore the negative position and the corresponding P&L…
Why do the colours on bar charts and volume bars not match sometimes?
You will notice different colours between price candles and volume bars because each uses different criteria to determine colour.
Why do the completed bricks in renko charts retrace during price reversal and up to what point can the retracement happen?
You will see retracements in Renko charts when price reversals occur because the system recalculates bricks within your current selected chart time frame.
Why do two charts of the same timeframe look different? | Arrow
You may notice differences between two charts of the same timeframe on the same platform because charts use different data sources depending on when…