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Why is a nudge displayed mentioning that the order price is x% above or below the Last Traded Price (LTP)?
This nudge is displayed when you place a limit order above the LTP for buy orders and below the LTP for sell orders. In these cases, the exchange…
Why is a nudge displayed mentioning that the stock is a part of the ESM surveillance list?
Exchanges (PDF) mandate brokers to display a notification mentioning all the surveillance measures on the instrument when the client tries to place an…
Why is a nudge displayed mentioning: "Selling this stock will affect your MTF position since you have existing holdings. If you wish to hold that MTF position, avoid selling this stock"?
Why is a nudge displayed mentioning: "Selling this stock will affect your MTF position since you have existing holdings. If you wish to hold that MTF posi
Why is a nudge displayed warning that the instrument is a risky penny stock?
iRage warns you about stocks that are considered risky penny stocks, and that might be used for stock market scams such as phishing. See related Arrow…
Why is access to Arrow app restricted by the internet provider?
iRage uses Cloudflare as the content delivery network (CDN). If your internet service provider's DNS server does not support domains under Cloudflare,…
Why is access to Arrow web restricted by the internet provider?
Your internet provider restricts access to Arrow web when its Domain Name System (DNS) server does not support domains under Cloudflare, which iRage…
Why is an "Invalid App Code" error displayed on Arrow?
An Invalid App Code error will be displayed on Arrow even if you enter the correct app code if the time on your device is not in sync.
Why is an additional margin charged for energy futures contracts close to expiry?
Multi Commodity Exchange(MCX) collects an additional margin on Crude Oil, Natural Gas, Crude Oil Mini and Natural Gas Mini contracts during the last 5…
Why is an additional margin required for selling index options?
As per regulations (WEB) introduced on 20th November 2024, an additional 2% Extreme Loss Margin (ELM) is levied on all short (sold) index option…
Why is Arrow asking for the income proof to be updated?
iRage may request clients to update their income details via email or Arrow notification for the following reasons:
Why is buying restricted for GSM stage 2 and above stocks?
Clients will not be able to buy stocks that are in GSM stage 2 or higher. These stocks require Additional Surveillance Deposit (ASD) of 50% of the…
Why is buying stock options close to the expiry not allowed?
You cannot take fresh buy positions or long positions in OTM stock options during the last two days before expiry since the contracts can become due…
Why is GST being levied on SEBI charges? - Support Arrow
S EBI levies charges on all registered stock exchanges based on their respective turnover. These charges have been applicable since 1st January 2007.
Why is higher than usual margin blocked for my F&O trades close to expiry?
Higher margins are blocked for your F&O trades close to expiry because physical settlement requires the actual delivery of the underlying stock. As…
Why is intraday trading not allowed for contracts if the underlying security is under a ban period?
As per regulations, you cannot open new positions or trade intraday in F&O contracts of securities placed under the ban period. However, you can exit…
Why is it not possible to fix the discrepancies for some holdings on Console?
You cannot enter a discrepant trade under the following circumstances:
Why is margin benefit not provided for the covered call strategy in Arrow?
Margin benefit is not provided for the covered call strategy because exchanges don't offer margin benefit for stock option positions against underlying…
Why is Margin Trading Facility (MTF) not allowed for some clients?
You cannot use MTF to buy stocks if you fall into any of these categories:
Why is money transferred via UPI not added to my Arrow account?
If you consistently face issues with one UPI app, try using a different UPI app.
Why is money transferred via UPI not added to my Arrow account?
If you consistently face issues with one UPI app, try using a different UPI app.
Why is my buy average price not updated for stocks I received as gifts through Console?
For Why is my buy average price not updated for stocks I received as gifts through Console? — the answer depends on your account type and the latest…
Why is my collateral margin reduced when I sell holdings?
If you have pledged certain quantities and place a sell order for free quantities (unpledged quantities) of the same security, your collateral margin…
Why is my demat account frozen?
Your demat account can be frozen by three entities: you (the account holder), iRage (your depository participant), or CDSL (the depository).…
Why is my eMandate registration pending for more than 5 working days?
Your eMandate registration typically completes within 5 working days. However, sometimes iRage does not receive confirmation from the bank on the…
Why is my GTT not triggered even though the GTT conditions are met?
Your Good Till Triggered (GTT) order is triggered when a stock price hits or crosses the trigger price based on the ticks recorded or displayed live on…