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Why does the Open, High, Low, Close (OHLC) of historical data on the Arrow charts sometimes not match the records updated in NSE or BSE?
You will notice differences between OHLC historical data on Arrow charts and NSE or BSE records because iRage adjusts the data for corporate actions.
Why does the positions tab on Arrow show profit when the buy average is higher than the LTP?
You can see profit in the positions tab on Arrow even when your buy average is higher than the Last Traded Price (LTP). This happens when you execute…
Why doesn't my Arrow fund balance include profits or credits from previous trading days?
Your Arrow fund balance doesn't include profits or credits from previous trading days due to settlement holidays. The funds available for trading are…
Why has Arrow not emailed the login credentials even after 3 days?
You will receive your iRage login credentials within 48 working hours after successfully completing your account opening process and document…
Why has my blocked amount not changed when I modified my IPO bid?
Your blocked amount will remain unchanged if your latest mandate is not accepted after you modify your bid. Once you modify your bid, a notification…
Why has my fund balance increased but shares are missing from my holdings?
Your shares may not appear in your holdings after you purchase them if they are short-delivered.
Why has the average price been reduced after receiving bonus shares in Arrow?
The average price, or buy average price, of a stock is reduced after the credit of bonus shares to the account because the bonus shares are credited at…
Why has the exchange or depository sent an email asking to add a ...
As per the SEBI circular (WEB), exchanges and depositories (PDF) must ask clients to opt-in or out of a nomination for their accounts. Clients are not…
Why has the value of historical candles on the chart changed after a refresh or opening a new chart?
Your chart candle values change because iRage uses different data sources for live and historical candles. When you refresh your chart or open a new…
Why have I received a UPI collect request from Arrow, which I did not raise?
You might receive a wrong UPI collect request from iRage in the following scenarios:
Why have I received a UPI collect request from Arrow, which I did not raise?
You might receive a wrong UPI collect request from iRage in the following scenarios:
Why haven't the bonus shares appeared in the holdings despite the decrease in stock price?
Bonus shares are additional shares issued to existing shareholders free of charge, based on the number of shares they already own. These shares are…
Why is 'Risk disclosures on derivatives' displayed on every login?
As per regulations, SEBI mandates brokers to display the Risk Disclosures on Derivatives (RDD) to clients each time they log into their trading…
Why is "Analyze" option not loading on Arrow web?
The Analyze feature for basket orders and positions on Arrow web might not load properly, and you may see a blank screen if your browser blocks…
Why is "Error deleting schedule: Error processing delete mandate request" displayed when I delete an upcoming schedule?
This error is displayed when you delete the upcoming schedule if your previous schedule is in processing status and the amount from the previous…
Why is "Error fetching invite details: Invite doesn't exist" displayed while I accept a family account invite?
This error is displayed for the following reasons:
Why is “Error while fetching data” displayed on Arrow app?
You see this error due to connectivity issues or app data problems. Here's how to resolve it:
Why is "MIS (Intraday) is blocked for this FINNIFTY contract" being displayed?
MIS (Intraday) is only allowed for FINNIFTY contracts with Open Interest (OI) of more than 20,000 quantities [500 (lots) × 40 (lot size)].
Why is "Purchases are blocked as CDSL doesn't allow credit" error displayed?
This rejection message is displayed when you buy P or ZP category stocks. These stocks are not listed on CDSL and cannot be delivered to your demat…
Why is a CKYC error being displayed while applying for Loans against securities?
This error appears when there are discrepancies in your PAN, Aadhaar, email, or mobile number records in the Central KYC (CKYC) database.
Why is a nudge displayed informing that the order will be split into multiple orders?
You see a nudge informing you that your order will be split into multiple orders to effectively manage exchange freeze quantity limits when you place…
Why is a nudge displayed mentioning that 100% of the funds from the sale of holdings can be used for other trades?
This nudge appears because of a regulatory change that became effective on 7th October 2024. This change allows you to use 100% of the proceeds from…
Why is a nudge displayed mentioning that 100% of the funds from the sale of holdings can be used for other trades?
This nudge appears because of a regulatory change that became effective on 7th October 2024. This change allows you to use 100% of the proceeds from…
Why is a nudge displayed mentioning that a portion of outstanding shares are pledged?
Exchanges (PDF) mandate brokers to display a notification mentioning all the surveillance measures on the instrument when the client tries to place an…
Why is a nudge displayed mentioning that lenders have signed an Inter Creditor Agreement (ICA)?
An Inter Creditor Agreement (ICA) is a legal agreement between two or more creditors who have lent money to the same borrower. The agreement states…