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Why is the option order being rejected with a request to place it around the theoretical price?
Exchanges (PDF) require brokers to have risk management checks that prevent freak trades in options at prices significantly away from theoretical…
Why is the order in the far month commodity F&O contracts getting rejected?
If you place orders for MCX commodity contracts in far month, they will be rejected, and an error message will be displayed as follows:
Why is the order pending on Arrow?
Your order could be pending on Arrow for two possible reasons:
Why is the page blank after opening a chart on Arrow app?
The chart page may appear blank if your browser-related components are outdated.
Why is the payout amount less than what was requested?
Your payout amount could be lower than your requested payout because your withdrawable balance can reduce after the end of day process when the charges…
Why is the previous day’s candle data not visible between 12 AM and 12:15 AM?
You cannot view the previous day's candle data between 12:00 AM and 12:15 AM due to scheduled chart maintenance.
Why is the price mentioned in the GTT email different from the GTT trigger price?
The price mentioned in the Good Till Triggered (GTT) email may differ from your GTT trigger price because the instrument's price may have skipped the…
Why is the price or percentage change incorrect when the last traded price is compared to previous closing price?
For Why is the price or percentage change incorrect when the last traded price is compared to previous closing price? — the answer depends on your…
Why is the prompt 'GTT stoploss is invalid' displayed when placing an order to buy index options?
The GTT stop-loss is invalid prompt appears when placing an order to buy index options to encourage the use of stoploss during trading, particularly…
Why is the saved layout of TradingView charts on Arrow app not loading even if the names are displayed under the loaded chart layout?
Your saved TradingView chart layouts on the Arrow app are instrument-specific and will not apply to other stocks or instruments.
Why is the screen blank when I open option chain and fundamentals on Arrow app?
You will see a blank screen when you open option chain and fundamentals on the Arrow app if your Android System WebView and browser are not updated.…
Why is the volume chart indicator not working for Nifty or other indices?
You cannot use volume chart indicators for indices like Nifty because indices do not have trading volume data available.
Why is the withdrawable balance negative?
The withdrawable balance will be negative in the following scenarios:
Why is there a charge of ₹10.62 while transferring money to the Arrow account?
When you add funds to your Arrow account using net banking, a payment gateway charge of ₹9 plus 18% GST applies, regardless of the transfer amount.
Why is there a difference between the holdings value on Console and Arrow?
Your holdings on Arrow only include instruments that are listed and actively traded on exchanges. However, your holdings values may differ between…
Why is there a difference between the LTP and closing price on exchange?
The difference exists because the Last Traded Price (LTP) represents the actual last traded price, while the exchange calculates the closing price as a…
Why is there a difference between the pivot points calculated manually and the pivot study on Arrow charts?
The intraday candles on Arrow charts are formed using live data from the exchange, which may not record all the transactions that took place in the…
Why is there a difference in the LTP on the marketwatch and the chart?
When using Heiken Ashi (HA) charts, there is a notable difference compared to candle charts. While they may appear similar, HA charts have different…
Why is there a difficulty in setting up eMandate on iOS devices?
This happens when your browser blocks pop-ups by default. You can create eMandates after enabling pop-ups by clicking on Always show in your iOS web…
Why is there a mismatch between PIS account balance and Arrow balance?
Your PIS account balance differs from what you see on Arrow because iRage reduces certain amounts as part of risk management measures. This ensures…
Why is there a restriction in placing new NRML orders in some currency contracts?
Brokerage firms have a limit on the maximum open interest across all their clients' F&O positions. When this limit (PDF) is about to be exceeded, iRage…
Why is trading in some agri commodities not allowed?
You cannot trade in certain agricultural commodities like Kapas and Cotton Candy because these contracts have very low liquidity. These commodities…
Why is trading restricted for Nifty Midcap contracts? - Support Arrow
You can only trade Nifty Midcap's current month option and futures contracts. iRage restricts trading in other Nifty Midcap contracts because these…
Why isn't my order getting executed even though it has been placed successfully?
Your order may not execute despite being successfully placed due to certain market circumstances.
Why KRA sends KYC validation email and SMS: SEBI guidelines
As per SEBI guidelines, KYC Registration Agencies (KRA) are responsible for validating clients' KYC details as per their records. The KRA sends an…